top of page

Scrum Master Roles and Responsibilities in 2023

Updated: Apr 10

"The Scrum Master is a coach for the development team and the organization, creating an environment where the team can be productive and delivering the highest possible value." -, Scrum Guide Companion

Scrum is a popular Agile framework that is used by many organizations for delivering software products and services efficiently. In this framework, cross-functional teams work together to complete Sprints and deliver incremental value. Scrum master facilitates the agile scrum process and it’s the responsibility of the Scrum master to ensure the team follows the Scrum process and improves their performance continuously.

Scrum Master Roles and Responsibilities in 2023

Facilitating the Scrum Process: The primary role of The Scrum Master is to facilitate the Scrum process. This process involves ensuring that the team follows the Scrum ceremonies, such as Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective. The Scrum Master helps the team to understand the values, principles, and practices of Scrum and also ensures that they are consistently applied throughout the project.

Removing Obstacles The Scrum Master helps the team in identifying the obstacles and removing those obstacles that may be preventing the team from achieving its goals. In order to resolve conflicts or remove dependencies, Scrum Master works with stakeholders outside the team, such as the Product Owner or other teams. The Scrum Master works with the team to identify areas of improvement and helps them to implement the changes that will lead to better outcomes and improvements.

Coaching the Team Scrum Master works with individual team members and helps them in identifying the challenges and how to overcome their challenges. He also provides training and guidance on the Scrum process and Agile practices. The Scrum Master is a coach who helps the team to improve their performance and develop their skills. The Scrum Master also helps the team to build a culture of continuous improvement and encourages them to continuously reflect on their performance and identify areas for improvement.

Protecting the Team The Scrum Master protects the team from external interruptions and distractions. He negotiates with stakeholders outside the team to limit the number of interruptions or provide the team with the resources they need to complete their work effectively. The Scrum Master also helps the team to maintain a healthy work-life balance, ensuring that the team members are not overburdened with work.

Supporting the Scrum Product Owner The Scrum Master also supports the Scrum Product Owner. He helps them to effectively prioritize the Product Backlog and ensures that the team has a clear understanding of the Product Backlog items. The Scrum Master helps the Product Owner to understand the Scrum processes and Agile practices. He provides guidance to the Product Owner in managing Product Backlog effectively.

As a Servant leader for the agile team Scrum Master should focus on the needs of the agile team members with the goal of achieving results providing the value to the customers as per the business objectives..

As a facilitator Scrum Master sets the stage and provides a safe space for team members to collaborate and share their ideas.

As an Agile Coach Scrum Master help the team in becoming high performing by creating a culture of problem solving without diminishing the achievements of team members. This is done by asking powerful questions and not getting the answers from team members instead of providing them with all the answers.

As a Manager, Scrum Master is responsible for eliminating impediments, removing waste, managing the process, and team health.

As a Mentor Scrum Mater share their experiences with team and to try new and productive ways to relentless improvement.

As a Teacher, Scrum Master ensures that the team is working as per Scrum framework and teaching the team members to timebox the events, splitting soties, prioritizing backlog and many other agile practices to ensure that team understands the Scrum and other agile practices and techniques.

As a Change Agent Scrum Master creates a culture of mutual influence and trust. Not having trust between the team members and between team members and other roles is a major disfunction for high performing Scrum Teams. In addition to knowing what Scrum Master does, it’s also important to know what a Scrum Master is NOT.

Scrum master should not be working as someone who just takes notes into the meeting, plans and schedules meetings, act as a Scrum police, act as a Boss or super hero doing all the work themselves.

Steps to become a Scrum Master:

Gain an understanding of the Agile and Scrum frameworks: To become a Scrum master good starting point is to gain a solid understanding of Agile and Scrum principles, values, and practices. Get certified: Consider obtaining a Scrum Master certification, such as the SAFe Scrum Master (SSM), Certified Scrum Master (CSM) or the Professional Scrum Master (PSM) certification. Gain experience: Practical experience can be obtained by participating in Scrum projects, either as a team member or as an observer. Continuously improve: It's important for Scrum Masters to stay up-to-date with the latest Scrum practices. They should continue to improve their skills and knowledge as a Scrum Masters. Network: For continuous improvement, Scrum Master should have networked with other Scrum Masters and Agile practitioners. This will help them to learn from their experiences and stay up to date with the latest developments in the field.

The cost of a Scrum Master certification varies depending on the certification program and the location. Some providers offer online training options, which can be less expensive than in-person training. It's important to research different options and compare the cost, reputation, and quality of each certification program before making a decision.


Scrum Master plays an important role in the success of Scrum projects. He works as a facilitator and helps in the Scrum process, removing obstacles, coaching the team, protecting the team, and supporting the Product Owner. To become a Scrum Master, You need to complete a Scrum Master training program and obtain a Scrum Master certification. The cost of a Scrum Master certification varies, but it provides individuals with the skills and knowledge they need to effectively perform their roles and help their team to deliver high-quality products.

About Advance Agility

We, at Advance Agility, are the new-age Agile Coaching, Consulting, and IT services company. We enable end-to-end Digital Transformation. Agile execution is integral to our being. We are doing SAFe implementation with small, medium, and large organizations across the globe.

Our vision is to be the leading Agile execution player globally. To keep adding value at every process stage. We are on a mission to empower our clients and move from concept to cash in the shortest sustainable lead time by adopting the human-centric approach to business agility. Embracing change is in our DNA.

Things that keep us apart are Quicker and Seamless execution with End to end gamut of services. Our Global presence and Stellar Track Record give us an edge over our competitors.

Connect with us at to learn about SAFe and SAFe implementation. Write to us at for any agile training or consulting needs. We are always looking for competent agile trainers as well. So if you are the one or want to become one, do get in touch with us to that we can learn, grow and achieve together.

About the Author:

Amogh is a seasoned professional with 15 years of experience in delivering solutions required in materializing customers' business strategies. He has a diverse background, having worked in multicultural environments across various geographical locations including the UAE, India, UK, Australia, Singapore, and Ireland. Currently, he is working as Program Management for banking clients, where he is utilizing his expertise to develop cutting-edge solutions such as machine learning, payments (open banking), and mobile, using Agile, DevOps, Infrastructure, and Cloud technologies. He is able to effectively manage complex projects and provide efficient solutions that align with the customer's business strategies.



Fill out the form to reach our course advisor

image (36).png
bottom of page