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Management Professional

The Kanban System Design course will enable participants to not only understand the basics of using Kanban at a team level, but also how to actively design better systems of work using the Kanban Method. They will learn how to design a Kanban system (or improve an existing one) and initiate change with Kanban. They will also learn the basic concepts of flow, pull and collaborative improvement. This will allow them to lead their teams through evolutionary change in accordance with the needs of the organization in a meaningful way. The class includes the use of a Kanban simulation as well as exercises to design an actual Kanban System.

What Participants will learn


This course is highly interactive - with relevant exercises and simulations allowing students to learn through doing as well as drawing upon the experiences of the trainer. Included in this is:

  • Visualizing different types of work

  • Visual board and ticket design

  • Pull systems

  • Classes of Service

  • Creating a "flow" for work

  • Using Kanban metrics to manage flow

  • Understanding of "STATIK" - the Systems Thinking Approach to Introducing Kanban

What participants will get

Participants get training certified by Kanban University which includes:

  • Courseware and materials

  • Digital copy of David J Anderson’s book “Kanban: Successful Evolutionary Change for Your Technology Business”

  • Certificate of Completion of Kanban University’s Certified Kanban Training (KMP 1)

  • You get pragmatic, actionable guidance you can implement in your organization next week - because it doesn't require permission, budget or getting others to change

  • You get trainers who are long-time users and world class coaches of the method. 

  • This course is the pre-requisite for Kanban Management Professional (KMP II) designation. To achieve full KMP status, students must also take the KMP II (Kanban System Improvement) course.

Who Can Attend?

Kanban works across multiple functions of an organization, from senior members of staff to members of delivery teams willing to improve their working practices. Participants include: 

  • Senior Managers

  • Program and Project Managers

  • Product Managers, Product Owners and Business Analysts

  • Scrum Masters, Team Leads and Change Agents

  • Product & Software Developers & Testers

  • Agile Coaches & Practitioners

  • Other roles such as HR and Finance professionals

Kanban System Design.

2 days

Manage and evolve a kanban initiative. Scale beyond the team level.

Managing with Kanban day to day; Feedback loops; Operating at scale; Effective metrics.
Gain the knowledge necessary for rollout and daily operation of a Kanban system. Learn how to manage, optimize, scale and evolve it over time. 



  • Managing Evolutionary Change

  • Dealing with Resistance to Change

  • Feedback Loops and Continuous Learning

  • Implementing and Scaling out Kanban

  • Balancing Demand and Capability

  • Optimizing Flow and Predictability


Attendees are expected to have read Kanban by David J Anderson or Kanban from the Inside by Mike Burrows. Prior attendance in the Kanban System Design class is preferred.


People who are currently using a Kanban system, have prior experience with Kanban, or are currently in the KMP training series.


Implement continuous improvement for sustainable customer satisfaction.

Kanban Systems Improvement.

2 days

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